COVID-19 UPDATE: Oemfibers will remain open and continue to operate in compliance with the local authority ordinance.


OEM provides you with comprehensive warranty service
OEMfibers stand by the quality of every part we ship. Our rigorous testing protocol sets the industry standard for quality before delivery.

OEMfibers will provide product repair and replacement service within the warranty period , and this warranty does not cover damage caused by improper deployment, misuse, accidents, neglect, or the natural breakdown of materials over time.


Warranty Period:

This warranty is expressly conditioned upon proper storage, installation, connection, operation and maintenance of products in accordance with their written specifications. OEMfibers offer the different warranty period as the products with different materials, workmanship, usage rate, and the availability of the spare parts.

In-warranty service:
If the product was serviced or replaced within the original warranty period, OEMfibers will issue service free of charge, or you will receive a replacement of your original product.

Warranty Terms

Customers with OEMfibers manufactured products are entitled to repairs or replacement of product within the duration of the warranty. Replacement products are guaranteed to have similar or exact specification items and components.
Please notify us within 30 days from date of shipment of any defective product. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a defect with the product. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.

Repair and Replacement Guidelines

  • The Warranty is NOT subject to the following conditions(Including but not limited to).

  • Manufactured products were misused or abused due to non-compliance with the OEMfibers's product manual.
  • Any damage was caused by Natural Disaster, such as flood, conflagration, earthquake, lightening, typhoon, etc.; Actions of Intent, such as bumping, hammering, etc.; Equipment Malfunction, or other abnormal uses.

  • Any damage caused by the repair or modification by anyone other than an OEMfibers-authorized personal with an OEMfibers-approved component.

  • Any damage resulting from physical/electronic/electromagnetic pressure and interference, unstable or misused power supply, lightening and static electricity, flame or other act of God, etc.

  • Any damage caused by exposure to improper environments for the specified device, such as high temperature, high humidity, etc.

  • Any damage caused by mishandling during the transportation to OEMfibers for repair. Any damage caused by any research or development usage or professional testing/examination.

  • OEMfibers does not warrant, and shall not be responsible for any loss of data/software. stored or installed in any manufactured products, including returned units.